RMA Request Form


Units returned with “NO FAULT FOUND” will be subject to a minimum $75 labour charge regardless of whether or not the unit(s) is covered by warranty. For out-of-warranty products without a “Description of failure”, assessments will be performed at a cost of $75 to the customer. RMA is valid for 45 days from the date of issue. Any product(s) returned to Cansec after 45 days will be returned to customer at their cost.

Products for the RMA

Click "Yes" if the RMA includes a MAP unit.

Support Ticket Number

Please contact Cansec technical support team support@cansec.com [Tel: (905) 820-2404  ext. 3] regarding technical issues with all MAP units before requesting for an RMA.

Address & Invoice
Billing Address
Shipping Address (if different from Billing Address)
Original Purchase Order / Invoice
Information for Returned Products

Please complete all required entries. Failure to do so will result in a processing delay or denial of your request.

Reason for Return