Cansec Blog

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Meet Rick Steger, Rick has been part of the access control and video surveillance industry for 30 years, working for both manufacturers as well as owning his own Manufacturer's Representative firm.  Most recently, he held a Regional Director position with ASSA ABLOY DSS. He brings a broad knowledge of all things access control - from software to electrified hardware. 

Rick will be focused on expanding the dealer network, aligning with our key technology partners, and increasing the Cansec presence in key vertical markets.  This focus on business development will further help Cansec to drive its new APP Based Access Control innovations through new and existing channels.

Rick can be reached at:
This email address is being protected from spambots. You need JavaScript enabled to view it.
T: (905) 820-2404 ext 233
M: (414) 510-7525
Direct: 414-338-8989

Meet Chrys Teo, Chrys is brand new to the world of access control, but is very excited to get started at Cansec and learn more about its role in the industry. Previous to joining Cansec, Chrys has held positions centred on customer service, internal and external communications, and social media management. 

Chrys will be focused on client relations, by providing support to our amazing sales team, and increasing Cansec’s online presence through social media platforms and online training.

Chryscan be reached at:
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T: (905) 820-2404 ext. 232
Direct: (226) 242-5269

Remember to help each other.

To our loyal Cansec customers,

As the impact of COVID-19 is felt across the world, we are reviewing all our operations with the objective of protecting our employees, clients and the general public with which we interact. We want to assure you that we continue to be committed to serving you with smooth and uninterrupted delivery of products and services.

Where required, we have implemented measures to mitigate risks to our staff, clients and the public and to maintain supply of this critical technology to our network of dealers and distributors.

Among other measures, we have:

Even though the people in famine ravaged areas are far away, their suffering is real and cannot be ignored.  Yesterday the federal government announded that they are matching all donations,  I decided today to donate $500 on behalf of Cansec and challenge all our suppliers and customers to help support this cause.

You know how some days everything goes great and other days nothing seems to be going your way. We all have bad days occasionally. Like perhaps you are installing one of Cansec’s controllers and you happen to drop the circuit board. The law of Selective Gravity dictates that it will fall on the corner and break.

Or maybe, in spite of your highly honed installation skills, a stray piece of wire shorts out a track or two on a circuit board resulting in its demise.

With everyone else’s product, that honest mistake will cost you. But now, with Cansec’s Oops Warranty, your day will be a bit brighter because we have your back. Just let us know that you are sending back a product under the Oops Warranty, give us an Oops PO for the replacement product and we will send you an advance replacement. We will even pick up the standard shipping costs. When we receive the broken product, we will issue a credit against the Oops PO.

The Oops Warranty only applies to Cansec manufactured products and is valid for 30 days from the date the product was shipped. It goes into effect August 1, 2015.

And don’t forget, Cansec manufactured products still carry an industry leading 5 year warranty.